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Question

Esim

  • February 15, 2025
  • 2 replies
  • 59 views
C
New
 Contributor

I want to change from a sim to a Esim

    2 replies

    MZone
    Silver Contributor
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    • MZone
    • Silver Contributor
    • 484 replies
    • February 15, 2025

    You need to request one using the iD online Live Chat service, to speak to a customer adviser ​@Chris Loftus 

    The advisers work until 6pm on weekends - just tell the 24/7 chatbot you’d like to “talk to a person”. 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • 1854 replies
    • February 16, 2025

    Hello ​@Chris Loftus 

     

    Thanks for getting in touch. 

     

    Have you been able to request the eSIM? 

    If not and you require assistance, please do let us know. 

     

    Thanks, 

     

    Nat 

    Reply.


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