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Question

esim

  • March 28, 2025
  • 1 reply
  • 17 views
mcrawford
Community Member

When setting up my phone I used the QR code and thought the eSIM worked. It clearly hasn’t and as it was a one time code I can’t reuse. How do I now get this fixed as I can’t use my number. Can I now be sent a SIM card. I really wish I hadn’t clicked that now 

    1 reply

    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 3296 replies
    • March 28, 2025

    Hey there ​@mcrawford, we’re sorry to hear that.

     

     

    Thanks,

    Tyler

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