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Community Member
Aantiri
Community Member
Aug 8, 2026 6:31 PM UTC

ESIM

I have accidentally deleted my e sim and I cannot acsess the verification code sent to my phone number as it has been deleted. What can I do to resolve thisĀ 

    2 replies

    Decembersangel72
    Gold Contributor
    Decembersangel72
    Gold Contributor
    Aug 8, 2026 10:51 PM UTC

    Hi ā€‹@AantiriĀ 
    Ā 

    This explains how to get a replacement eSIM:-

    https://community.idmobile.co.uk/help%2Dwith%2Dyour%2Dsim%2D170/how%2Ddo%2Di%2Dget%2Da%2Dreplacement%2Dsim%2Dor%2Desim%2D45097

    Ā 

    Good luck x

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    Kwanele Z
    iD Mobile Employee
    Kwanele Z
    iD Mobile Employee
    Aug 9, 2026 2:46 PM UTC

    Hi ā€‹@Aantiri,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ā€˜Private Messagesā€™.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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