Skip to main content
Question

eSIM Activating… stuck

  • July 25, 2025
  • 1 reply
  • 212 views
J
New Contributor

ESim activating… 

 

is what it tells me in settings, but the wheel of death keeps on spinning. Any fixes?

 

(have tried the off and on again trick to no avail!)

    1 reply

    Tyler C
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Tyler C
    • iD Mobile Employee
    • July 28, 2025

    Hi there ​@JohnJohnJohn, sorry to hear that. Is this still an issue?

     

    If so, I’d recommend deleting the eSIM, and requesting a replacement physical or eSIM via the iD Mobile app/website or via contacting us, and see if the free replacement works instead.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    J
    New Contributor
    • JohnJohnJohn
    • Author
    • New Contributor
    • July 28, 2025

    Hi.  Yes this is still an issue.  I went to a Curry’s store, picked up a new physical SIM card.  Activated it via chat, and then again - no connectivity on my mobile coverage on my iPhone.

     

     

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement