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esim from broken phone

  • September 20, 2024
  • 2 replies
  • 40 views
J
Community Member

My old phone is broken and won't boot. How do i disconnect the esim and get on to my new phone?

Best answer by Voltix

Talk to them on live chat and ask them for a new one. As soon as you use it the old one will stop working.

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    V
    Active Contributor
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    • Voltix
    • Active Contributor
    • 9 replies
    • Answer
    • September 21, 2024

    Talk to them on live chat and ask them for a new one. As soon as you use it the old one will stop working.

    J
    1 person likes this
    • J
      James wills
    Kash
    iD Mobile Employee
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    • Kash
    • iD Mobile Employee
    • 8064 replies
    • September 24, 2024

    Hi @James wills ,

    I hope that you managed to get this resolved via Live Chat.

    If you require further assistance, please let us know.

     

    Kash

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