switching to idmobile but chose E sim but it’s not compatible with phone so now have a physical sim (from currys) but i cant seem to complete switch. Not sure which mobile number to put as physical sim doesnt have one. tried the esim number but that didnt work. how do I complete the switch, I have my pac and have contract in place (bank details sorted) but now what?
esim not compatible with phone so now have a physical sim (from currys) but i cant seem to complete switch. Not sure which mobile number to put as pysical sim doesnt have one. tried the esim number but that didnt work. help?
+26It’s probably best to start a live chat with support
+24Hi
Welcome to the Community!
Did you manage to get this resolved via Live Chat?
If you still require assistance you can get back to us here and we can send you a PM.
Kash
Maybe, we managed I think to activate the physical sim using the e sim number. The transfer is due to happen tomorrow, I entered the pac number , my existing phone number and the number from the physical sim. If it doesn’t happen, hasn’t worked can I get back in touch for more help ?
Log in to the iD Community.
Not a member yet? Create an account
Please enter your email address. If it matches our records, we'll send you a password reset link.
Need help? Email CommunitySupport@idmobile.co.uk with your iD Community username.
