I have just joined ID Mobile and have received an email saying the set up is complete. I haven’t yet received an email with the esim. Please can this be sorted asap as I need to use my phone.
I joined yesterday, and my esim email arrived around 10 mins after I signed up.
I did find that some emails from iD mobile went incorrectly to the spam folder however (I’m using gmail)...
Hello
Thank you for getting in touch.
We are sorry to hear you are having trouble with receiving your eSIM and hope this has been resolved since posting.
If not, can you please check your junk/spam folder to ensure the email hasn't dropped in to there.
Thanks,
Nat
Reply.
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.