following this mornings conversation about a faulty sim | iD Mobile Community
Skip to main content

following this mornings conversation about a faulty sim

  • December 5, 2024
  • 2 replies
  • 23 views

Following this mornings conversation regarding a faulty SIM. Plus a 20 mile round trip to get a replacement SIM from Currys. Talk me through the replacement procedure and activation process so that I don't loose my current phone number 

2 replies

Geluk
Silver Contributor
Forum|alt.badge.img+10
  • Silver Contributor
  • December 5, 2024

Engage with id via their CHAT function.

https://www.idmobile.co.uk/live-chat


Tyler C
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • December 7, 2024

Hey there ​@AlanR, thank you for reaching out.

 

You can either activate your SIM card via the link below, or contact our live-chat to activate it for you:

 

https://my.idmobile.co.uk/activate-sim-outside

 

https://www.idmobile.co.uk/live-chat

 

Thanks,

Tyler