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Geoff

  • January 9, 2025
  • 1 reply
  • 12 views

Geoff22
Community Member

Just for 1st time trying to log in to the app.. first question ... Phone I.D number...it's refusing phone number ..so I'm stuck ...any suggestions please 

1 reply

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  • iD Mobile Employee
  • 1922 replies
  • January 10, 2025

Hi ​@Geoff22 

 

Thanks for getting in touch. 

 

Very sorry to hear you are having issues registering your account. 

Have you previously registered for an online account via a web browser? 

 

Can you please provide the exact error message you are receiving?

 

Thanks, 

 

Nat