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have a new iphone 16, put in my ID sim and get notification saying sim not supported

  • February 16, 2025
  • 2 replies
  • 119 views
L
Community Member

have a new iphone 16, put in my ID sim and get notification saying sim not supported, any ideas on what to do?

Best answer by MZone

Sound like you need a replacement SIM card so follow the instructions on the above link.

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    2 replies

    MZone
    Platinum 
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    • MZone
    • Platinum 
Contributor
    • 1218 replies
    • Answer
    • February 16, 2025

    Sound like you need a replacement SIM card so follow the instructions on the above link.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • 4929 replies
    • February 20, 2025

    Hey there ​@Loulou25, we hope the kind advice from ​@MZone was able to help.

     

    If not, please let us know so we can investigate further with you.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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