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Haven't received my SIM card

  • November 25, 2024
  • 3 replies
  • 74 views
Louise Skiba
New
 Contributor

Order Number ****

Hello, I still haven't received my SIM card for the above order. Also, I am having trouble signing in using my username (email) and password. I have request it to be reset but the email isn't coming through.

 

Louise

    3 replies

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • 4641 replies
    • January 25, 2025

    Hey there ​@Louise Skiba, I’ve removed your order number, just for security purposes for your protection from other people seeing this.

     

    What date did you order, and what did you order please?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Louise Skiba
    New
 Contributor
    • Louise Skiba
    • Author
    • New
 Contributor
    • 1 reply
    • January 27, 2025

    This was ages ago, it's all sorted now. Didn't realise this was public, thanks for taking the order number down 

    Kash M
    iD Mobile Employee
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    • Kash M
    • iD Mobile Employee
    • 8193 replies
    • January 29, 2025

    Hi ​@Louise Skiba,

    Glad to hear that the issue is resolved.

    Please let us know if you require further assistance.

     

    Kash

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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