Question

How do I find My Services on My Account online?

  • 14 June 2024
  • 2 replies
  • 91 views

I am trying to activate a SIM card and I found that I have to go to My Services from a different question but cannot find it anywhere in my account in order to do this - help please!


2 replies

Userlevel 8
Badge +10

You may also do it without signing-in, @Charl1e96

Try using the online iD Mobile form at https://my.idmobile.co.uk/activate-sim-outside - with the “No, not yet” option.

🤞

Userlevel 7
Badge +6

Hi @Charl1e96 

 

You’ll be able to activate a replacement SIM in the app by going to Plan - SIM and Phone Management.

 

Alternatively, you can use the following link;

 

https://my.idmobile.co.uk/activate-sim-outside

 

Tom

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