How do I find My Services on My Account online?

  • 14 June 2024
  • 2 replies

I am trying to activate a SIM card and I found that I have to go to My Services from a different question but cannot find it anywhere in my account in order to do this - help please!

2 replies

Userlevel 8
Badge +9

You may also do it without signing-in, @Charl1e96

Try using the online iD Mobile form at - with the “No, not yet” option.


Userlevel 7
Badge +5

Hi @Charl1e96 


You’ll be able to activate a replacement SIM in the app by going to Plan - SIM and Phone Management.


Alternatively, you can use the following link;