how do i get a new sim? | iD Mobile Community
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how do i get a new sim?

  • September 11, 2024
  • 1 reply
  • 75 views

Martin Davis
Community Member

I am having issues with poor call quality. I have tried sim in 3 different handsets and also checked coverage,which was excellent. 

How do I get a new sim. Tried the chat and it gets into a circular discussion. 

Best answer by Kash M

Hi @Martin Davis,

Welcome to the Community!

You can visit the link below for further information on replacement SIM’s.

I would advise typing ‘chat to an agent’ when prompted via Live Chat. You should then have the option to select Customer Services.

 

Kash

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1 reply

Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • Answer
  • September 11, 2024

Hi @Martin Davis,

Welcome to the Community!

You can visit the link below for further information on replacement SIM’s.

I would advise typing ‘chat to an agent’ when prompted via Live Chat. You should then have the option to select Customer Services.

 

Kash