I upgraded my phone today and would like to switch to an eSIM due to the wear and tear to my current sim, meaning that my service has decreased. However, I am unsure of how to do this I looked it up in the help section but it only tells you how to activate an eSIM.
Hi
Thanks for getting in touch.
We have a few options available to order the eSIM :)
We have Live Chat here or we can send you a private message?
We would need to complete additional security checks in order to issue the eSIM but if you are happy to proceed, please do let us know.
Thanks,
Nat
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