Help:- I cannot phone out to my land line on my mobile and phone into my mobile from a land line phone.
Here are the facts for you to suggest whats wrong:-
(1) I have brought a 4G SAMSUNG A20e "UNLOCKED" smart phone on eBay,as my old 3G is defunked.
(2) My network ID MOBILE told me that my old sim would most probably work.Put it in the A20e but no go.
I visited ID MOBILE in Southampton and got a new sim which had to activate on line. This I did; it worked!
IMPORTANT ID MOBILE sent a text message to my A20e phone and I received it.So its connected to the ID network.
But still no phone in/out.
(3) Mobile tel No is { REMOVED } my landline home no is { REMOVED } Note my land line is working I've checked
(4) When I try to phone every thing goes well at the start I can enter my home No and press start and the phone
seems to be working but no contact is made.On the text message sent by ID there were instructions to update
settings for I-phone ios but non for android! I looked for a place in the phone(settings) to do this but
couldn't find any.
Is just me or is the A20e phone a dud. Please help in this regard as I want to be sure of my facts if I return it.