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How to get my imported number on texts instead of my Id mobile original number

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I have tried all the help to get me old number the one that shows via texts. I imported my old number with my pac code. And now the phones gone back to using the original ID mobile number for contacts. I can't get it back to my current number. It's driving me insane. 

Best answer by WelshPaul

Ethan275 wrote:

I have tried all the help to get me old number the one that shows via texts. I imported my old number with my pac code. And now the phones gone back to using the original ID mobile number for contacts. I can't get it back to my current number. It's driving me insane. 

Read this guide:

 

And this one:

 

 

View original

    4 replies

    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • 2349 replies
    • April 2, 2025

    Hi ​@Ethan275 

     

    Thanks for getting in touch. 

     

    We are sorry to hear this is happening. 

    Can you please confirm the make/model of your handset? 

     

    Natalie 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    E
    New
 Contributor
    • Ethan275
    • Author
    • New
 Contributor
    • 2 replies
    • April 2, 2025

    ​@Natalie W sure thing

     

    It's HONOR 200

    I think the main issue from reading is put the sim in the phone before the switch over. 

     

    So I have turned rcs off. Even when I update it to the right number it just verifies the old one. 

     

    Had turned it off for a few months before and tried and still no luck. 

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • 8552 replies
    • April 3, 2025

    Hi ​@Ethan275 

     

    Okay, it may be worth trying a replacement SIM card.

     

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    WelshPaul
    Platinum 
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    • WelshPaul
    • Platinum 
Contributor
    • 3101 replies
    • Answer
    • April 11, 2025
    Ethan275 wrote:

    I have tried all the help to get me old number the one that shows via texts. I imported my old number with my pac code. And now the phones gone back to using the original ID mobile number for contacts. I can't get it back to my current number. It's driving me insane. 

    Read this guide:

     

    And this one:

     

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply


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