Hi. I have bought a new iPhone and cannot transfer my old phone number / sim to it from my old iPhone.
I cannot access customer help desk as the live chat icon doesn’t appear.
Any ideas?
Solved
How to transfer my sim from my old iphone to my new iphone
Best answer by Tom
Hi
Are you trying to transfer an eSIM from one device to another?
Unfortunately this isn’t possible, however you’ll be able to request a replacement eSIM to then activate on the desired device.
Tom
+25Hi
Are you trying to transfer an eSIM from one device to another?
Unfortunately this isn’t possible, however you’ll be able to request a replacement eSIM to then activate on the desired device.
Tom
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