Skip to main content

After converting my sim to e-sim , I cannot make or receive any calls,  I'm using iphone 13 pro max . It was working fine with physical sim but agent said it will work after one hour of activation however it's been more than five hours,  no luck.  ID waiting time is more than 40 minutes now.

i am in the same boat! excep[t that i can receive calls but can’t make any!thinking about asking for a new sim!!

Hi @Aadil & @James Steele 

 

Have you tried steps from the following?

 

 

Tom

HI Tom, thankfully mine started working after 24 hours, I kept restarting the phone and all good now. I think it just matter of waiting, and frustration was I didn't get the right information but all good now. Thanks for being in touch. 

Hi @Aadil,

Glad to hear that the issue is resolved.

If you require further assistance, please let us know.

 

Kash

Reply


Terms & Conditions