I hate my phone! But it has a tiny scratch, can I return it?

Hi @JoanneMarsh 

Are you able to share a picture of the scratch itself?

Small scratches may be okay, however damage generally cannot be accepted for a return.

Tom

Hi @Tom 

I’ve attached a photo - it’s the scratch at the top left of the screen (the rest is just fluff), it only really shows if you catch it in the right light.

Thanks

Jo

Hi @JoanneMarsh 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

We’ll see you there. 

Tom