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i have a new id SIM card can I keep my phone number

  • November 4, 2024
  • 3 replies
  • 259 views

My contract with ID ended on the 1st Nov so I ordered a new ID SIM card at cheaper price from another seller.

Can I keep my original phone number or do I have to stick with with the one that came with the SIM card 

Best answer by MZone

You will need to port your old number to a PAYG SIM card on another provider and then once ported then port that number onto your new iD contract. 

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3 replies

MZone
Platinum 
Contributor
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  • Platinum 
Contributor
  • 944 replies
  • Answer
  • November 4, 2024

You will need to port your old number to a PAYG SIM card on another provider and then once ported then port that number onto your new iD contract. 


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8225 replies
  • November 5, 2024

Hi @jonjonml 

 

Unfortunately it is not possible to directly transfer a number from one iD Mobile plan to another, you may however be able to try the above from @MZone.

 

Tom


  • Author
  • New
 Contributor
  • 4 replies
  • November 5, 2024

Thanks for your replies, I’ve contacted ID and I’m not going to use the new SIM card it’s only 5MB different from what I have already.