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I have two sims on 1 account, how can I access both?


I cannot access one of my sims to change my pin number. Can someone please help?

 

Best answer by WelshPaul

If a number port is in process, then yes, you need to wait until it has been completed before adding it to your online account.

 

I would recommend waiting until the day after the port is completed before attempting to add the plan to your online account.

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WelshPaul
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  • April 16, 2025

The following guide explains how to add another plan to your online account.

 


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  • April 16, 2025

Tried that but says details don't match. I tried online chat but not much help so went on messenger and they said the porting hasn't quite finished setting up yet and told me to try again later tonight


WelshPaul
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  • April 16, 2025

If a number port is in process, then yes, you need to wait until it has been completed before adding it to your online account.

 

I would recommend waiting until the day after the port is completed before attempting to add the plan to your online account.