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Question

I haven't received my new SIM card

  • November 25, 2024
  • 1 reply
  • 38 views
Louise Skiba
New
 Contributor

Order Number ***

Hello, I still haven't received my SIM card for the above order. Also, I am having trouble signing in using my username (email) and password. I have request it to be reset but the email isn't coming through.

 

    1 reply

    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 2974 replies
    • February 4, 2025

    Hey there ​@Louise Skiba, sorry for us only getting back to you now, this has only just appeared our end.

     

    I would like to think this is now resolved, but if not, please do let us know, and our apologies again for the wait on this.

     

    Thanks,

    Tyler

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