I have provided my pac number but number hasn’t transferred and I can’t find my welcome email with id phone number or transaction number. Please help ASAP as my old number has already been disconnected
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i need help to bring my old number but cant find welcome email with id phone number and transaction. please help ASAP
Best answer by WelshPaul
You said the port was scheduled to happen today. If so, the iD Mobile number will be deactivated and replaced with the number you’re porting in. Like I said, this doesn’t happen instantaneously; it happens in stages. Losing service during the porting process is normal behaviour and you should have service again soon.
luigi218 wrote:
Siân wrote:
Hi
+25Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
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