I swapped sim for a travel sim now old sim doesnt let me dial out | iD Mobile Community
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Question

I swapped sim for a travel sim now old sim doesnt let me dial out

  • July 30, 2025
  • 2 replies
  • 20 views

I am using an I PHONE 13 and physical sim. It is an O2 sim and I just pay a monthly fee to ID for sim only.

 

I recently swapped it out for a travel sim while on holiday. Aftetr putting my old sim back I cant dial out or receive calls! ‘

Help please  

 

2 replies

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • July 30, 2025

Hey there ​@Sarahpd, sorry to hear that. Is the iD Mobile SIM activated as the primary SIM?

 

Thanks,

Tyler


andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • July 30, 2025

I am using an I PHONE 13 and physical sim. It is an O2 sim and I just pay a monthly fee to ID for sim only.

I recently swapped it out for a travel sim while on holiday. Aftetr putting my old sim back I cant dial out or receive calls! ‘

Help please  

 

Was it an iD eSIM you were using alongside your O2 physical SIM, ​@Sarahpd

Did you delete or disable the iD eSIM?