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I've been robbed

  • May 6, 2024
  • 1 reply
  • 78 views

Gus Cinque
Active Contributor

I have now paid for a whole year & not once used the ID mobile as it has never registered, (BELIEVE ME I TRIED). Trying to call someone is pointless. Talking on the chat system is a joke. I have replaced the sim card as advised, used several different phones sa advised & the only way to get out of paying for no service is to cancel the direct debit payment when the contract ends. I WILL NEVER USE ID MOBILE AGAIN OR RECOMEND ID MOBILE TO ANYIONE.

AS FAR AS I CAN TELL, I HAVE BEEN ROBBED.

GO DO ONE ID MOBILE

Best answer by Tyler C

Hey there @Gus Cinque, we’re very sorry to hear that.

 

Please can you confirm what issues you’re having? Is it with coverage? Activating your SIM?

 

Please give us further information to investigate this further for you.

 

Thank you,

Tyler

This topic has been closed for replies.

1 reply

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • Answer
  • May 8, 2024

Hey there @Gus Cinque, we’re very sorry to hear that.

 

Please can you confirm what issues you’re having? Is it with coverage? Activating your SIM?

 

Please give us further information to investigate this further for you.

 

Thank you,

Tyler