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Question

id pac code


I have an ID sim only deal for my eldest child... he's now turned 18 and wants his own contract, the deal he wants is an ID contract also... how do I keep the the mobile number from the ID sim only and transfer to a new ID contract?

4 replies

Daz_S
Gold Contributor
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  • Gold Contributor
  • 1628 replies
  • February 4, 2025

Hi there ​@Tonyd85 You can’t currently transfer an iD number to another iD account, but you can do this:

 

You need to request a PAC from iD - you move his number to a free PAYG SIM with another provider.

Once his number goes live with the other provider leave it there for 24 hours.

He requests a PAC from the other provider.

He opens a new iDM account in his name, gives iDM the PAC and if all goes well he’s back on iD with his original number and he pays his way.

 

(its known as a triangle port)


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  • iD Mobile Employee
  • 1854 replies
  • February 4, 2025

Hello ​@Tonyd85 

 

Thank you for getting in touch. 

 

@Daz_S is correct, unfortunately we are not able to port numbers internally sorry. 

There is the option of a triangle as detailed in their reply. 

 

Please let us know if you have any questions. 

 

Thanks, 

 

Nat 


  • Author
  • New
 Contributor
  • 1 reply
  • February 16, 2025

Thanks for the response... how do I obtain the pac code? Thanks


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  • iD Mobile Employee
  • 1854 replies
  • February 16, 2025

Hi ​@Tonyd85 

 

Information on requesting a PAC can be found here.

Please let us know if there are any issues. 

 

Thanks, 

 

Nat