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Question

. im unable to remove my sim from old device

  • July 2, 2025
  • 1 reply
  • 6 views

Jamie Sherry
New
 Contributor

I've received My upgrade.  Gone to switch over and can't remove the sim from old device its stuck.. could I have a replacement sim sent out please 

Thanks

1 reply

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • 4825 replies
  • July 2, 2025

Hey there, of course ​@Jamie Sherry, please find out how to request a replacement below:

 

 

Thanks,

Tyler