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imessage problem

  • February 12, 2025
  • 2 replies
  • 114 views
W
New Contributor

Just transferred number from EE and never a problem . Id mobile sim isn’t allowing iMessage to work . Won’t even let me add my number . Think I need a new sim with the number on rather than the transfers??? Any help would be appreciated. How  do I get to the live chat ????

Best answer by andewhite

These community articles might help, ​@Wannu66. 

Otherwise, Apple topic Add or remove your phone number in Messages or FaceTime, could help. 

    2 replies

    andewhite
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    • andewhite
    • Platinum 
Contributor
    • Answer
    • February 13, 2025

    These community articles might help, ​@Wannu66. 

    Otherwise, Apple topic Add or remove your phone number in Messages or FaceTime, could help. 

    Forum member (non-iD).
      N
      iD Mobile Employee
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      • Natalie W
      • iD Mobile Employee
      • February 16, 2025

      Hello ​@Wannu66 

       

      Welcome and thank you for getting in touch. 

       

      We are sorry to hear of the issues you are facing since switching.

      Can you please take a look at the information in the links provided by ​@andewhite and let us know how you get on? 

      If you still require assistance, please do let us know. 

       

      Thanks, 

       

      Nat 

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