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Question

in SIM Manager calls and messages show as not active but mobile data is? so i can't make calls. i have tried all advice on community chat and have contacted the live chat who just take me through all the same steps again but nothing works

  • June 17, 2025
  • 1 reply
  • 21 views

In SIM Manager it shows that calls and messages are not available but mobile data is? So I can't make it receive texts at all?

1 reply

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  • iD Mobile Employee
  • 214 replies
  • June 18, 2025

Hi ​@Vanessa Myers 

 

We’re sorry to hear this.

 

Have you tried any troubleshooting methods at all? If so, please could you list them to avoid reptition.

 

Anika