Question

iphone 15 connected to Wifi and data but apps not working

  • 20 May 2024
  • 1 reply
  • 19 views

Hi I have recently changed to ID mobile and since Sunday afternoon I can’t use any of my apps etc. I have tried them when connected to wifi and mobile data but the apps have returned an error message that I am not connected to the internet. What’s app has the spinning wheel saying connecting. App notifications are however received if my phone is locked and iMessages are also delivering correctly. I have no idea where to start checking what has happened. I have restarted my phone many times, put in airport mode etc and don’t know what to try next. Any ideas?? 


1 reply

Userlevel 7
Badge +5

Hi @Dingling33 

 

Sorry to hear this, please could you let us know the postcode(s) where you’re experiencing this issue?

 

Are you getting regular signal bars and able to send texts/make calls?

 

Tom

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