iphone 15 connected to Wifi and data but apps not working

  • 20 May 2024
  • 1 reply

Hi I have recently changed to ID mobile and since Sunday afternoon I can’t use any of my apps etc. I have tried them when connected to wifi and mobile data but the apps have returned an error message that I am not connected to the internet. What’s app has the spinning wheel saying connecting. App notifications are however received if my phone is locked and iMessages are also delivering correctly. I have no idea where to start checking what has happened. I have restarted my phone many times, put in airport mode etc and don’t know what to try next. Any ideas?? 


Best answer by Tom 22 May 2024, 17:18

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Userlevel 7
Badge +6

Hi @Dingling33 


Sorry to hear this, please could you let us know the postcode(s) where you’re experiencing this issue?


Are you getting regular signal bars and able to send texts/make calls?