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iphone 16 not sending messages to android?

S
New
 Contributor

Why does my new iPhone 16 keep saying message failed to send whenever I text an android phone but on apple it’s fine ? 

Best answer by Tyler

Please try the following:

 

1) Turn off iMessage (Settings > Apps >  Messages)
2) Restart your phone (by pressing and holding the on/off button)
3) Tap Settings > Apps > Phone > My Number and confirm that it is correct. 
4) If it is not correct, please enter the correct number
5) Turn iMessage back to On (Settings > Messages)
6) Finally, go to Settings > Messages > Send & Receive and see if the correct number is displayed under "Start new conversations from:"

If you are having issues with step 4 please reset network settings and try again.

Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.
 

Thanks,

Tyler

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    4 replies

    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 3801 replies
    • May 1, 2025

    Hey there ​@Stephen Mac, sorry to hear that. This would appear you’re having issues with regular SMS messages, opposed to iMessage.

     

    Just to check, when you go into settings, does your phone number show correctly please?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    S
    New
 Contributor
    • Stephen Mac
    • Author
    • New
 Contributor
    • 1 reply
    • May 1, 2025

    In the Id mobile settings it still shows the number the phone first came with not the current number I’ve transferred over with my pac code and it won’t let me change it ? 

    Tyler
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Tyler
    • iD Mobile Employee
    • 3801 replies
    • Answer
    • May 1, 2025

    Please try the following:

     

    1) Turn off iMessage (Settings > Apps >  Messages)
    2) Restart your phone (by pressing and holding the on/off button)
    3) Tap Settings > Apps > Phone > My Number and confirm that it is correct. 
    4) If it is not correct, please enter the correct number
    5) Turn iMessage back to On (Settings > Messages)
    6) Finally, go to Settings > Messages > Send & Receive and see if the correct number is displayed under "Start new conversations from:"

    If you are having issues with step 4 please reset network settings and try again.

    Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.
     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    WelshPaul
    Platinum 
Contributor
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    • WelshPaul
    • Platinum 
Contributor
    • 2844 replies
    • May 4, 2025

    I’ve experienced this on my iPhone 16 Pro! A reboot fixes the issue but it eventually raises its ugly head.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply.


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