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iphone 5C


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I’ve just switched to IDMobile, but I can’t make or receive calls ( I can get online and also send IMessages and FaceTime Call ). 
 

Ive tried adjusting my settings, but nothing has changed. I am wondering if my ancient IPhone 5c is the problem? I can use 4G and the services I’ve already mentioned though - is that right?

Thanks for any advice offered. 

Best answer by MZone

Yeah the iPhone 5C is not compatible with iD. It doesn’t support VoLTE or 4G calling which you need to be able to make calls due to 3G been switched off. 

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MZone
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  • March 7, 2025

Yeah the iPhone 5C is not compatible with iD. It doesn’t support VoLTE or 4G calling which you need to be able to make calls due to 3G been switched off. 


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  • March 7, 2025

Thanks for confirming what I suspected - a bit annoying when the phone functions fine for messaging and surfing ( and is just a works phone ). Guess I need to buy a new one! Thanks for taking the time to reply. 


Tyler
iD Mobile Employee
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  • March 8, 2025

Hey there ​@MrJM, as kindly suggested by ​@MZone, this iPhone is not supported on our network I’m afraid.

 

A different phone (that we support) would be neded to use our SIM and network.

 

A list of phones can be found here that we support:

 

 

Thank you,

Tyler