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Iphone answerphone

  • September 1, 2024
  • 1 reply
  • 52 views

Put my ID mobile sim card in an iPhone 13 and when someone calls me, the phone after ringing, cuts off and says I cut them off.  I've been to the Apple store and they say it is my network, ID mobile, that is the issue.

Amy ideas or help please?

Thank you 

1 reply

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8369 replies
  • September 3, 2024

Hi @ImogenBrewer 

 

Have you tried a network settings reset?

 

Are you able to try the SIM card in another device?

 

How are outbound calls?

 

Tom