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is my SIM hacked?

  • April 15, 2025
  • 4 replies
  • 32 views

Mags May W-s
New Contributor
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When friends and family are calling me, different numbers from different countries are showing up. Is my SIM hacked? I've changed my phone.

 

Best answer by MZone

Probably because they are calling you via an app like what’s app, messenger or something similar rather than calling using the mobile voice network. 

4 replies

Siân W
iD Mobile Employee
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  • iD Mobile Employee
  • April 16, 2025

Hello ​@Mags May W-s 

This does sound quite odd. So your friends and family contact you, but a different number shows on your handset when the call or text comes through?


Mags May W-s
New Contributor
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  • Author
  • New Contributor
  • April 17, 2025

Yes. I am abroad and I have asked a forum. Others using the 3 network are also facing similar issues. No idea how to fix it 😕 


MZone
Platinum 
Contributor
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  • Platinum 
Contributor
  • Answer
  • April 17, 2025

Probably because they are calling you via an app like what’s app, messenger or something similar rather than calling using the mobile voice network. 


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • April 17, 2025

Hi ​@Mags May W-s 

 

@MZone raises a good point, are you receiving standard network calls and having this issue or is it a third party app like Messenger/WhatsApp?

 

Tom