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Issue with iPhone microphone

  • 4 September 2024
  • 2 replies
  • 21 views

  • Community Member

Hi, 

First post here. My daughter's iPhone 13 which we purchased in June this year from IDmobile (brand new) is having issues with its microphone with various apps. I've had a look online at solutions but still it persists.

With the phone only being 3 months old how out who do I contact to have this issue fixed? Is it IDmobile's issue or should I take it to an Apple store?

Thanks in advance!

Best answer by Kash

Hi @Db19,

Welcome to the Community!

Sorry to hear about the issues with your handset.

You can either visit you local Curry’s store to have the handset checked or contact Apple directly.

 

Kash

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2 replies

Geluk
Silver Contributor
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  • Silver Contributor
  • 401 replies
  • September 4, 2024

Think you need contact APPLE SUPPORT.


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 7745 replies
  • Answer
  • September 9, 2024

Hi @Db19,

Welcome to the Community!

Sorry to hear about the issues with your handset.

You can either visit you local Curry’s store to have the handset checked or contact Apple directly.

 

Kash