My new iphone 16 upgrade won't work .Who do I send it back to and what's the process.
https://www.idmobile.co.uk/live-chat
Live Chat team are available 9am - 8pm Monday to Friday ,and 9am - 6pm Saturday, Sunday, and Bank Holidays.
PS you can try calling the sales team on 02071391397 between 9am-6pm Monday-Friday
Joe
Hey there
If you wish to return/exchange your device, you’ll need to contact whoever you purchased from directly (ID Mobile online, Currys, Carphone Warehouse, Mobiles.co.uk, E2Save etc), and they can sort out the return/exchange there for you.
We hope that
If you require further assistance, please do let us know here.
Thanks,
Tyler
Thank you .
Reply.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.