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Hi 

My number hasn't changed over .

Yesterday 26th was the change over day .

My other phone has stopped now .

I've tried everything and still nothing 

Can you help please 

Hi @Jacqueline N 

 

Are you still having issues with this?

 

Are you sure the iD Mobile SIM card is the one being used now?

 

Have you tried a network settings reset since?

 

Tom

Hi Tom .

Yes I've spoken to complaints this morning. 

Apparently there was a network failure and it will be sorted today .

Thanks for reply 

Hi @Jacqueline N 

 

Glad to hear the complaints team could help here.

 

Tom

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