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Jacynth

Jacynth Worthington
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 Contributor

Hi, When I purchased my new plan I gave all the details necessary to keep my own number. Now the sim has arrived it isn't working with my number 

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    • 1213 replies
    • March 5, 2025

    What port date did you select when checking out?

     

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    Jacynth Worthington
    New
 Contributor

    5th March. Now saying 12th

     

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    • March 6, 2025

    Might be worth speaking to live chat on the above link I gave you to see if they can bring it forward if you can’t wait until the 12th. 

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    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • 2296 replies
    • March 6, 2025

    Hello ​@Jacynth Worthington 

     

    Thank you for getting touch. 

     

    We are sorry to hear the port is showing for a later date. 

    We can make a request for this to be brought sooner for you if you wish. 

    Please do let us know. 

     

    Thanks, 

     

    Natalie 

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