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Trying to keep my old number put pac code and it’s keeps saying there’s an issue with information provided 

Hey there Jane, welcome to Community!

 

Please ensure you’re using the transaction code beginning with 4 from your “Welcome to iD” email from us. 

 

If that’s correct and still having issues, please contact our live-chat:

 

https://www.idmobile.co.uk/live-chat

 

Thanks,

Tyler


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