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I've a PAC code from my old three mobile but it's not letting me, can I keep my old number? If so how? 

Hey @Nikhut,

Please follow the steps in this article:

Thanks.

I have entered the information, but it's saying there is a problem. I've the PAC code from three, the only thing I'm unsure of is the transaction number, I used the 9 digit number from my ID mobile order, is this correct? 

No worries @Nikhut, please try again this morning. If that doesn't work, you'll need to chat to our Live Chat team. Type ‘speak to someone’ to get through to an agent. Thanks.

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