Yesterday I got a message from ID mobile:
We are sorry to see you go - in case you still want your number, your SIM is now activate on Pay As You Go. Use the ID mobile app or My account online to view your account.

I havent requested to leave ID mobile, why did i receive this message??? and I lost connection after 3 hours of that message, couldn’t access my Maps, nothing due to no internet!!!
How come such thing happen, and when i contacted the chat they couldnt connect me back? I need to contract a new contract? thats what they said…

I have paid my bill, so I still should have some days available to use. and now its all gone!

ANYBODY HAD SAME ISSUE? CAN I GET SUPPORT FROM ID MOBILE ? A MANAGER OR SOMETHING, THIS IS HORRENDOUS