I can't get into my phone I have forgotten my password it won't let me in to change it so I can't use my phone
Solved
miss Harrison
Best answer by Daz_S
Hi there
I’m assuming you mean the pin code to unlock the phone?
If you’ve never set one then by default the SIM PIN is 0000 (4x zero).
If 0000 works then here’s how to set a new code:
But you only get 3 SIM PIN attempts before the phone locks you out. However from there you can then ask iD for the PUK which then unlocks the SIM again
(read the above with care as you then get 10 goes at getting this right, whereby after this you’d need a replacement SIM)
This topic has been closed for replies.
+22Hi there
I’m assuming you mean the pin code to unlock the phone?
If you’ve never set one then by default the SIM PIN is 0000 (4x zero).
If 0000 works then here’s how to set a new code:
But you only get 3 SIM PIN attempts before the phone locks you out. However from there you can then ask iD for the PUK which then unlocks the SIM again
(read the above with care as you then get 10 goes at getting this right, whereby after this you’d need a replacement SIM)
+25Hi
Please could you clarify what exactly you’ve lost access to?
If it’s the PIN code for the phone itself, we wouldn’t have access to that.
If it’s the PUC code for the SIM, it’s by default 0000 or 1234, unless you’ve set a different one yourself.
Tom
Log in to the iD Community
Not a member yet? Create an account
Social Login
Sign in with iD Mobileor
Please enter your email address. If it matches our records, we'll send you a password reset link.
Need help? Email CommunitySupport@idmobile.co.uk with your iD Community username.