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! MM Sim not allowed

O
New
 Contributor

error message - ! MM Sim not allowed
Galaxy s22 Dual Sim

Error in slot 1 only [ slot 2 ok]

Sim card works in slot 2 - but slot 1 - !MM sim card not allowed

Sim card works in other phones

other sim cards same error in  slot 1

Cleaned card , carrier and contacts.
Full Factory Reset

Still ERROR

Can IMEI for slot 1 be blocked ???

    2 replies

    O
    New
 Contributor
    • oldfart
    • Author
    • New
 Contributor
    • 1 reply
    • March 17, 2025

    Update …
    the IMEI sim slot 1 is Blocked.
     

    How can I get iDmobile to UNblock this …
    my phone has not been stolen ..!! so why has the block been activated ..?

    Tom
    iD Mobile Employee
    Forum|alt.badge.img+25
    • Tom
    • iD Mobile Employee
    • 8182 replies
    • March 17, 2025

    Hi ​@oldfart 

     

    We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

     

    To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

     

    Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

     

    We’ll see you there. 

     

    Tom

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