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My daughters are now both over 18 and the contracts on their phone are expired / they wish to upgrade and get new handsets. However as they are both over 18 they want everything in their own name and i want them to pay for their own phones. How can this happen? C

Best answer by MZone

They will need to take new contracts out with new numbers in their own individual names and bank accounts and pass a credit check.

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MZone
Platinum 
Contributor
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  • Platinum 
Contributor
  • 1213 replies
  • Answer
  • March 6, 2025

They will need to take new contracts out with new numbers in their own individual names and bank accounts and pass a credit check.


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • 4541 replies
  • March 6, 2025

Hey there ​@Clovetodd, thank you for reaching out.

 

Unfortunately, you cannot change the name on an account, as it’s based on your own personal details and credit/security checks etc. 

 

Furthermore, you cannot directly transfer a number from one iD Mobile contract to another. Therefore, to keep the number, and have it in their name, they’d need to either move to another network, or complete a triangle port. 

 

A triangle port is where you move their number to another network on pay as you go, and then move it back to us in the new plan you bought, in their name.

 

Thanks,

Tyler


  • New
 Contributor
  • 1 reply
  • June 15, 2025

Hello, recently you transferred my old number to you from Vodafone to id mobile. When I call someone, my old phone number from Vodafone is displayed, but when I write messages, the new one from id mobile is displayed. Could you change it for me?


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  • iD Mobile Employee
  • 290 replies
  • June 16, 2025

Hi ​@Radoslaw 

 

We would recommend changing the mobile number in the phone settings.

 

Anika