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my e sim not working properly

  • October 8, 2024
  • 1 reply
  • 34 views
Chiran
Community Member

Hi

I just ordered a sim from id but it doesn’t work for call and text only data is working.

its a 24 months contract sim with unlimited call text and limited data.

    1 reply

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • 8182 replies
    • October 10, 2024

    Hi @Chiran 

     

    I’m sorry to hear that, what happens when you try to make a call or text?

     

    Is the number in your device settings set correctly?

     

    Tom

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