HI I have transferred my number into ID mobile and it is showing on my plan but calls are going directly to voicemail - i can send texts though. It is also sill showing as being on my old network EE. What do i need to do? Can someone point me in the right direction? Thanks

Hi @jasoncmaxwellYou would need a replacement SIM.Please follow the steps in the link below:Anika

Hey there @jasoncmaxwell, when you go into phone settings, is your phone number showing correctly?Thanks,Tyler

My new has been transferred in but calls are going straight to voicemail.

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