HI
I have transferred my number into ID mobile and it is showing on my plan but calls are going directly to voicemail - i can send texts though. It is also sill showing as being on my old network EE.
What do i need to do? Can someone point me in the right direction?
Thanks
Best answer by Anika A
Hi
You would need a replacement SIM.
Please follow the steps in the link below:
Anika
+24Hey there
Thanks,
Tyler
I was asked to delete my e sim and add the number to the physical sim in phone settings. I’ve deleted the e sim now I can’t see my number at all. It is on my bill though.
Hi
I’ve deleted the screenshot for security protection purposes.
Does it show you have an eSIM active in the device?
Anika
No as I chatted in live chat to someone yesterday and they said to delete it and type my number into the other number I did but nothing will save only the id number not the ported one
Hi
You would need a replacement SIM.
Please follow the steps in the link below:
Anika
Hi
Please see the link below:
Anika
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