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my number


Karolina Mueller
New
 Contributor

I change from o2 to id i gave my pac number to keep my old number phone come on wednesday but with id number still i don't have my old number which i want to keep 

Best answer by andewhite

Perhaps something’s gone wrong with your switch id iD, @Karolina Mueller. Forum members like us can’t look at customers accounts, nor switching information. 

Maybe speak to iD support using their iD online Live Chat service.

The advisers work until 8pm on weekdays - the iD chatbot works 24/7.

Tell the chatbot you want to “talk to a person”.  

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2 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12167 replies
  • Answer
  • June 14, 2024

Perhaps something’s gone wrong with your switch id iD, @Karolina Mueller. Forum members like us can’t look at customers accounts, nor switching information. 

Maybe speak to iD support using their iD online Live Chat service.

The advisers work until 8pm on weekdays - the iD chatbot works 24/7.

Tell the chatbot you want to “talk to a person”.  


Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 3886 replies
  • July 2, 2024

Hey there @Karolina Mueller, welcome to Community!

 

Are you still awaiting your port completion?

 

Thanks,

Tyler