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My number has been transfered without my permission and my bank account now emptied!

  • December 5, 2024
  • 1 reply
  • 13 views
J
New
 Contributor

How do I contact ID out of hours to stop fraudsters stealing all my money after ID mobile let them transfer my number to another SIM?

Very angry and lost £9,000 so far, text from ID mobile about the “SIM Activation” 25 mins After the fraudsters had called and duped my bank!!!!!!
 

Action Fraud closed, ID mobile closed, I need help now!!!!!

    1 reply

    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 3886 replies
    • December 7, 2024

    Hey there ​@Jrcal73, please contact our live-chat ASAP to have this looked into immediately:

     

    https://www.idmobile.co.uk/live-chat

     

    Or please contact our vulnerable customers phone-line ASAP on 0800 049 2376, due to the vulnerable situation.

     

    Please note, we don’t operate out of hours, we’re really sorry about that.

     

    Thank you,

    Tyler

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